Unmanaged Accounts Receivable (AR) can silently drain the financial health of your practice. At Smart RCM Solutions, our specialized AR follow-up services are designed to recover your delayed payments, reduce outstanding balances, and ensure that every claim is followed through until it’s paid or resolved.
💼 Account Receivable (AR) Services
Whether you’re dealing with denied, underpaid, or pending claims, our expert AR team identifies the issue, resolves it, and gets your revenue back where it belongs—in your bank account.
🔍 Why AR Follow-Up Matters
Unpaid claims don’t just slow down cash flow—they represent lost revenue. Many practices unknowingly leave 10–20% of revenue uncollected due to insufficient AR management.
Common AR challenges include:
- Claims stuck in payer queues
- Missing or incomplete documentation
- Denied claims not appealed in time
- Coordination of benefits (COB) issues
- Delayed patient payments
We fix all that with consistent, proactive AR follow-up that keeps your receivables under control and your collections moving forward.
🔁 Our AR Management Process
📑 1. Aging Report Analysis
We review your AR aging reports by payer, patient, and date of service to categorize claims by priority.
☎️ 2. Payer & Patient Follow-Up
Our team calls or contacts payers and patients directly to identify the reason for delay and secure payment.
🔍 3. Denial Identification & Correction
Denied claims are escalated to our denial management team for correction, appeal, or resubmission.
📤 4. Rebilling & Resubmission
We rebill corrected claims and track their status until final resolution.
📈 5. Weekly Reporting & Transparency
We provide clear reports showing recovered amounts, pending AR, and resolution status.
📊 Benefits of Our AR Services
✅ Faster collections and reduced AR aging
✅ Increased revenue recovery
✅ Fewer write-offs and timely appeals
✅ Transparent AR dashboards and reports
✅ Consistent follow-up with payers and patients
✅ No claim left behind
💡 Specialized Focus on Aging Buckets
We break down aging into key categories for efficient recovery:
- 0–30 Days
- 31–60 Days
- 61–90 Days
- 91–120 Days
- 120+ Days
We focus extra attention on 120+ day claims to avoid timely filing limits and potential revenue loss.
⚙️ Tools & Software We Work With
We seamlessly integrate with your EHR/billing platform including:
- AdvancedMD
- Kareo
- eClinicalWorks
- Athenahealth
- DrChrono
- Practice Fusion
We can access your reports or work within your system securely, always maintaining full HIPAA compliance.
👨⚕️ Who Can Benefit?
- Primary Care & Specialty Providers
- Group Practices & Multi-Location Clinics
- Surgical Centers & ASCs
- Telemedicine Providers
- Rehab & Mental Health Clinics
🙋 Frequently Asked Questions (FAQs)
Q1: How do you decide which AR claims to follow up on first?
We prioritize based on claim age, payer type, and dollar value to maximize recoveries before claims expire.
Q2: Can you reduce our 120+ day AR?
Yes. Our focused efforts on aging buckets help bring down your 90+ and 120+ day outstanding balances quickly.
Q3: Do you handle both insurance and patient AR?
Yes, we follow up on both insurance-pending claims and outstanding patient balances.
Q4: Will I get reports of your progress?
Absolutely. We provide weekly or biweekly reports detailing recovered revenue, pending claims, and unresolved issues.
📞 Don’t Let Revenue Sit Uncollected — We’ll Get It Back
Partner with Smart RCM Solutions and get a team that treats your AR like it’s our own revenue. We follow up. We fight denials. We get you paid.
📞 Call Us: +1-725-245-5971
📧 Email: [email protected]
🌐 Visit: www.SmartRCMSolutions.com