Accurate and timely payment posting is the key to maintaining clean financial records, tracking revenue, and identifying reimbursement issues before they become revenue leaks. At Smart RCM Solutions, we provide end-to-end payment posting services that help healthcare providers maintain financial clarity, reduce errors, and improve patient billing accuracy.
Payment Posting Services
Whether you receive payments via ERA (Electronic Remittance Advice), paper EOBs, or direct deposits, our expert billing team ensures each payment is recorded correctly, reconciled, and followed up if underpaid.
🧾 What Is Payment Posting?
Payment posting is the process of recording payments received from insurance companies and patients into the medical billing software. It includes:
- Applying payments to the correct patient accounts
- Reconciling explanation of benefits (EOBs/ERAs)
- Adjusting contractual write-offs
- Identifying denied or underpaid claims
- Generating secondary claims
- Posting patient payments and co-pays
Proper payment posting provides real-time visibility into your practice’s cash flow and revenue performance.
🔁 Our Payment Posting Workflow
📥 1. EOB/ERA Retrieval
We access your ERAs through clearinghouses or payer portals and scan/process any paper EOBs received via mail or fax.
💳 2. Accurate Payment Application
We post payments against the correct patient account, charge line, and DOS (date of service), including co-pays and deductibles.
📉 3. Adjustments & Write-Offs
We apply contractual adjustments based on payer agreements and flag any discrepancies or non-covered services.
🧾 4. Denial Identification
Any zero-paid or underpaid lines are flagged for denial management and follow-up.
📤 5. Secondary & Patient Balance Handling
We generate secondary claims if applicable and update patient statements for any remaining balance.
📊 Reporting & Reconciliation
- Daily, weekly, and monthly reconciliation reports
- Unposted payment alerts
- Denial code summaries
- Variance reports vs expected reimbursement
- Patient aging balance reports
💡 Why Is Accurate Payment Posting Important?
✅ Keeps your accounts receivable (AR) accurate
✅ Helps identify payer underpayments quickly
✅ Improves collection strategies
✅ Reduces patient billing errors
✅ Provides complete financial visibility for your practice
⚙️ Systems We Work With
We integrate with all EHRs and billing platforms, including:
- eClinicalWorks
- Kareo
- AdvancedMD
- Athenahealth
- DrChrono
- Practice Fusion
- WebPT
Whether your payments come electronically or manually, we handle all data entry with HIPAA-compliant practices and strict accuracy standards.
👨⚕️ Who We Serve
- Independent Providers
- Multi-specialty Practices
- Behavioral Health Clinics
- Ambulatory Surgery Centers
- Telehealth Practices
- PT, Chiropractic & Rehab Clinics
🙋 Frequently Asked Questions (FAQs)
Q1: Do you post both insurance and patient payments?
Yes. We handle ERA/EOB posting, patient check or card payments, and reconcile balances accurately.
Q2: Can you identify payer underpayments?
Absolutely. We compare posted amounts with contracted rates and flag discrepancies immediately.
Q3: What happens if an ERA has denied or zero-paid claims?
Our team flags these for reprocessing or denial management to ensure every dollar is pursued.
Q4: How fast do you post payments?
Typically, all payments are posted within 24–48 hours of receipt, depending on volume.
📞 Post Payments Accurately. Get Paid Properly.
At Smart RCM Solutions, we believe your revenue deserves transparency and precision. Let our experts manage your payment posting process — so your financial health stays strong.
📞 Call Us: +1-725-245-5971
📧 Email: [email protected]
🌐 Visit: www.SmartRCMSolutions.com